Cybernetics International Services Limited
|Head, I.T
Summary
Led comprehensive IT operations and infrastructure management, ensuring seamless service delivery and enhancing system capabilities for a growing organization.
Highlights
Automated paper-based requests by implementing PowerApps, significantly reducing manual processes and improving operational efficiency.
Streamlined inter-departmental workflows and enhanced data accessibility by deploying Odoo ERP software across all departments.
Boosted user service delivery by 75% through strategic system upgrades and optimization of user systems, ensuring optimal functionality.
Increased internet bandwidth from 8mbps to 50mbps, facilitating a 95% improvement in workflow delivery and operational speed.
Enhanced data security and disaster recovery by performing daily backups of user files on cloud platforms using hybrid technology.
Improved network management and fault identification by meticulously labeling computer network ports and implementing robust cable management from patch panels to switch ports.
Successfully installed Starlink Internet service across two regional offices, ensuring reliable high-speed connectivity for critical business operations.
Upgraded Windows Server OS from 2008 to 2019 Standard R2, enhancing system performance, security, and scalability.